The new information technology… Internet and e-mail… have practically eliminated the physical costs of communications. – Peter Drucker
Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands. – Peter Drucker
Concentration is the key to economic results. No other principles of effectiveness is violated as constantly today as the basic principle of concentration. – Peter Drucker
Management is doing things right leadership is doing the right things. – Peter Drucker
No punishment has ever possessed enough power of deterrence to prevent the commission of crimes. On the contrary, whatever the punishment, once a specific crime has appeared for the first time, its reappearance is more likely than its initial emergence could ever have been. – Hannah Arendt