The best way to predict the future is to create it. – Peter Drucker
Checking the results of a decision against its expectations shows executives what their strengths are, where they need to improve, and where they lack knowledge or information. – Peter Drucker
Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. – Peter Drucker
Trying to predict the future is like trying to drive down a country road at night with no lights while looking out the back window. – Peter Drucker