The simplest way to customize is to phone members of the audience in advance and ask them what they expect from your session and why they expect it. Then use their quotes throughout your presentation. – Alan Pease
Now that… my kids are grown, I understand how much work and love it takes to raise and to keep a family together. The example of your strength, devotion, and patience is now rippling through the generations. Thank you! – Forest Houtenschil, c.1980
