I have often noticed that a bribe has that effect — it changes a relation. The man who offers a bribe gives away a little of his own importance; the bribe once accepted, he becomes the inferior, like a man who has paid for a woman. – Graham Greene
Corrupt, stupid grasping functionaries will make at least as big a muddle of socialism as stupid, selfish and acquisitive employers can make of capitalism. – Walter Lippmann
Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business. – Zig Ziglar
The Internet is like alcohol in some sense. It accentuates what you would do anyway. If you want to be a loner, you can be more alone. If you want to connect, it makes it easier to connect. – Esther Dyson