You need only reflect that one of the best ways to get yourself a reputation as a dangerous citizen these days is to go about repeating the very phrases which our founding fathers used in the struggle for independence. – Charles A. Beard
It is so much easier to be nice, to be respectful, to put yourself in your customers shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship. – Mark Cuban
To appreciate and use correctly a valuable maxim requires a genius, a vital appropriating exercise of mind, closely allied to that which first created it. – William Rounseville Alger, “The Utility and the Futility of Aphorisms,” The Atla