Concentration is the key to economic results. No other principles of effectiveness is violated as constantly today as the basic principle of concentration. – Peter Drucker
Management is doing things right leadership is doing the right things. – Peter Drucker
We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn. – Peter Drucker
Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands. – Peter Drucker
I did work at a mall in college – I think retail/customer service is just one of the most hideous jobs in the world. So I always try to be extra nice when I go into a store. But malls are part of our culture, if you watched any teen comedy in the 80s. its clear that malls are where we live! – Jayma Mays