Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. – Peter Drucker
The military infrastructure grew me. My faith in God is important, my belief in my country is important, my relationship to my family is important, the things that Mom and Dad tell you growing up are important. – Tommy Franks
