We are bemused and crazed creatures, strangers to our true selves, to one another, and to the spiritual and material world — mad, even, from an ideal standpoint we can glimpse but not adopt. – R. D. Laing

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For the blue-collar worker, the driving force behind change was factory automation using programmable machine tools. For the office worker, its office automation using computer technology: enterprise-resource-planning systems, groupware, intranets, extranets, expert systems, the Web, and e-commerce. – Tom Peters
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