The two words information and communication are often used interchangeably, but they signify quite different things. Information is giving out communication is getting through. – Sydney J. Harris
Its about communication. Its about honesty. Its about treating people in the organization as deserving to know the facts. You dont try to give them half the story. You dont try to hide the story. You treat them as – as true equals, and you communicate and you communicate and communicate. – Lou Gerstner