You cant always wait for the guys at the top. Every manager at every level in the organization has an opportunity, big or small, to do something. Every managers got some sphere of autonomy. Dont pass the buck up the line. – Bob Anderson
It would be unwise to say the least, irresponsible of us at the TSA, at the Homeland Security Department not to evolve our technology to match the changing threat environment that we inhabit. – Janet Napolitano