Say what you want to say about the rest of his presidency, including his tone-deaf response to Katrina and a war waged in Iraq on false pretenses, Bush connected with Americans in the aftermath of 9/11 because he looked as frail and unforgiving as we felt. – Ron Fournier
Shock, confusion, fear, anger, grief, and defiance. On Sept. 11, 2001, and for the three days following the worst terrorist attack on U.S. soil, President George W. Bush led with raw emotion that reflected the publics whipsawing stages of acceptance. – Ron Fournier