We tried to set up a company that patterned ourselves after Southwest in all the fun, the spirit, the great people, the smile, the efficiency side of it, but weve added some extras that people arent used to finding on Southwest. – David Neeleman
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Then your words of abuse today may turn into a universally valid principle of denigration, for words are magical formulae. They leave fingermarks behind on the brain, which in the twinkling of an eye becomes the footprints of history. One ought to watch one’s every word. – Franz Kafka, quoted by Gustav Janouch, Conversations with Kafka
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It is impossible, as impossible as to raise the dead, to restore anything that has ever been great or beautiful in architecture. That which I have insisted upon as the life of the whole, that spirit which is given only by the hand and eye of the workman, can never be recalled. – John Ruskin
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