When Kate was born, she was born into a world of joy and happiness and confidence. The difference between the children is night and day. Shes happy, shes thriving, shes full of self-confidence. I tell her shes beautiful every day before I send her off to school. – Lynn Johnston
Checking the results of a decision against its expectations shows executives what their strengths are, where they need to improve, and where they lack knowledge or information. – Peter Drucker