In the social business marketplace, brands that hope to build loyal and growing communities do so most effectively when they demonstrate their core values and allow a community to build and engage around it. – Simon Mainwaring
Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business. – Zig Ziglar
To keep the record straight, it wasnt always John and Yoko. Weve all accused one another of various business things we tend to be pretty paranoid by now, as you can imagine. Theres a lot of money involved. – Paul McCartney
And to say that society ought to be governed by the opinion of the wisest and best, though true, is useless. Whose opinion is to decide who are the wisest and best? – Thomas Babington Macaulay
