The lessons from the peace process are clear whatever life throws at us, our individual responses will be all the stronger for working together and sharing the load. – Queen Elizabeth II
The toughest thing about the power of trust is that its very difficult to build and very easy to destroy. The essence of trust building is to emphasize the similarities between you and the customer. – Thomas J. Watson
The fact is that people are good, Give people affection and security, and they will give affection and be secure in their feelings and their behavior. – Abraham Maslow