The basic difference between being assertive and being aggressive is how our words and behavior affect the rights and well being of others. – Sharon Anthony Bower
Pretend that every single person you meet has a sign around his or her neck that says, Make me feel important. Not only will you succeed in sales, you will succeed in life. – Mary Kay Ash
The future belongs to us, because we have taken charge of it. We have the commitment, we have the resourcefulness, and we have the strength of our people to share the dream across Africa of clean water for all. – Ellen Johnson Sirleaf