Aviation is not in itself inherently dangerous. But to an even greater degree than even the sea, it is terribly unforgiving of any carelessness, incapacity or neglect. – Alfred Gilmer Lamplugh
It is so much easier to be nice, to be respectful, to put yourself in your customers shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship. – Mark Cuban
My mom and dad got divorced when I was very young, and growing up in a family where the head of the household wasnt a man made a big difference. – Dave Mustaine
