Every corporation has a complaint process that begins with someone telling you that you are the first person to ever complain about this. – Robert Brault, rbrault.blogspot.com

What men have called friendship is only a social arrangement, a mutual adjustment of interests, an interchange of services given and received it is, in sum, simply a business from which those involved propose to derive a steady profit for their own self-love. – Francois de La Rochefoucauld