The game in beauty is changing so much, if your product isnt high tech or cant make a unique performance claim – plump your lips, reduce your lines, look glossy, and stay on for 24 hours – you cant go to market today. Im not just talking about a $20 lipstick, but a $5 lipstick! – Andrea Jung

A representative is free delivery shes a personal beauty consultant. Some people want that high touch. – Andrea Jung

Avon invented the concept of direct marketing and direct selling beauty. And thats still very valid to us. Well have a firm that will be around for another 114 years as strongly as it was the first 114. – Andrea Jung