Emotional intelligence, more than any other factor, more than I.Q. or expertise, accounts for 85% to 90% of success at work… I.Q. is a threshold competence. You need it, but it doesnt make you a star. Emotional intelligence can. – Warren Bennis
There are two ways of being creative. One can sing and dance. Or one can create an environment in which singers and dancers flourish. – Warren Bennis