A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships. – Stephen Covey
Despite all our gains in technology, product innovation and world markets, most people are not thriving in the organizations they work for. – Stephen Covey
The character ethic, which I believe to be the foundation of success, teaches that there are basic principles of effective living, and that people can only experience true success and enduring happiness as they learn and integrate these principles into their basic character. – Stephen Covey
To focus on technique is like cramming your way through school. You sometimes get by, perhaps even get good grades, but if you dont pay the price day in and day out, youll never achieve true mastery of the subjects you study or develop an educated mind. – Stephen Covey