A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships. – Stephen Covey
Management is efficiency in climbing the ladder of success leadership determines whether the ladder is leaning against the right wall. – Stephen Covey
In the last analysis, what we are communicates far more eloquently than anything we say or do. – Stephen Covey
We are the creative force of our life, and through our own decisions rather than our conditions, if we carefully learn to do certain things, we can accomplish those goals. – Stephen Covey
Microsoft has had two goals in the last 10 years. One was to copy the Mac, and the other was to copy Lotus success in the spreadsheet – basically, the applications business. And over the course of the last 10 years, Microsoft accomplished both of those goals. And now they are completely lost. – Steve Jobs