Anyone working for a big company might be skeptical that a large business, or even a strictly online business, can form the same kind of friendly, loyal relationship with customers as a local retailer. Im saying its already been done because I lived it. – Gary Vaynerchuk
I am surprised by how not-adopted the video reply has been. What keeps other people from doing it, I think, is that they think a video comes across as Im cool, look at how many e-mails I get. That perception doesnt scare me, because I know who I am. – Gary Vaynerchuk